Terms & Conditions

Photographic Products Website Terms and Conditions

Terms and Conditions


Please read these terms and conditions carefully before using our, (“Photographic Products”, “we” or “us”) website “www.solutions-southampton.co.uk” or (“Website”). Using this Website indicates that you, the customer (“you” or “your”) accept these terms and conditions of use. If you do not agree with anything written in these terms please do not use this Website.

We reserve the right to modify these terms and conditions without notice and we recommend that you should view them each time you visit our Website. Your use of this Website signifies your agreement to these terms and conditions. They constitute a contract between you and us governing your use of this Website. If you are a consumer your statutory rights are not affected by this agreement. We make every effort to ensure that accurate up-to-date information is used on this site but make no warranties as to the accuracy of such information.

This site is controlled and operated by Ann MacGillivray T/A Photographic Products from its office in England in the United Kingdom. Those who choose to access this site from other locations do so at their own risk. Photographic Products makes no representations or warranties of any kind with respect to this site or its contents. Photographic Products is providing this site on an "as is" basis and disclaims all warranties including warranties of merchantability or fitness for a particular use.

The Internet is an unstable medium and we do not guarantee uninterrupted or error-free service and accept no responsibility in respect of such interruptions or errors.



All prices are quoted in Pounds Sterling (£) and include UK sales tax (VAT) at 20%, where applicable.

Prices do not include delivery cost; these are shown in the final billing page and are added separately to the total order amount. Please refer to our Delivery page for further details.

We reserve the right to amend the pricing without prior notice.  Prices in your order request are confirmed when we send you an order confirmation e-mail.


Payment Process

We accept payment by secure PayPal payment system.

Please do not send any payment details to us by email as we cannot take responsibility or guarantee the security of any data sent by email. We will not be liable to you for any losses caused as a result of unauthorised access outside our control to the personal and transactional information you provide us when placing an order.

When you reach the final billing page please check all the order details and personal information are accurate and correct.  Once satisfied you will press ‘Proceed’ to confirm order request, we will then immediately contact your bank/card issuer for authorisation to take payment from your account. If the payment is authorised, your card issuer will hold this value in expectance of a charge from us shortly. 

We will require you to fill in some personal information in order to process your request. Please read our Privacy Policy for more information regarding our data handling policy. Please make sure all the required personal information given by you is sufficient and accurate in case we need to contact you and so we are able to successfully dispatch your goods.


Order Confirmation

We will automatically send an order confirmation e-mail notifying the details of your order, you may wish to print or save the confirmation e-mail for your future reference. Receipt of your credit card details and debit of payments does not constitute our acceptance of your order. All orders for goods are accepted only once we send a delivery confirmation e-mail informing you that the goods have been dispatched.

Although we aim to keep stock information up-to-date on the Website, we still accept orders subject to availability. Where items have unexpectedly sold out or cannot for some reason be delivered we will contact you by e-mail or telephone to inform you of this. You will have the choice to select an alternative item equivalent in price or you can take the opportunity to cancel all or part of your order. If for any reason we are unable to contact you on the personal details supplied by you, we will cancel and refund you this part of the order and process and dispatch the rest as usual.



Colour appearance on this website will vary on different consoles and a slight variation is inevitable, therefore, colours of the products on this website should be taken as a guide only and not exact.


International Delivery

We do not currently offer international delivery options.


How to cancel your order…

If you need to cancel or amend an order, please contact us as soon as possible by e-mail at info@solutions-southampton.co.uk or by calling 07747 844038.



Damaged or incorrect goods

In the unlikely event that your products arrive damaged, please notify us within 24 hours and we will arrange either a replacement or a refund.


Copyright & Trademarks

All rights reserved.

The images, text, icons, animation and other contents or arrangements of this Website in whatever format belong to Solutions-Southampton or the original creator of the material.

By using the Website you agree to respect our intellectual property rights. Copying, republication, redistribution, retransmission or commercial exploitation of the contents of this Website is strictly prohibited without our express written consent. You may, however, copy material that is needed solely for the purpose of helping you place an order with us, and for this purpose only.



We are not responsible for any other sites linked to our site. The inclusion of any link to these sites does not imply approval by Photographic Products of the site. We reserve the right to refuse access to this Website.


Governing Law

Any claim or cause of action may only be brought in England and you agree to submit it to the exclusive personal jurisdiction of such courts. You agree to waive any objection and submit to the jurisdiction of the English Courts in the United Kingdom, as we do.



If you have any further queries regarding our terms and conditions please do not hesitate to e-mail us on info@solutions-southampton.co.uk or by writing to…

Photographic Products
31 Cox's Drive
SO19 9LS


Privacy Policy

Consent & Use of Personal Information

We process your personal information only for specific and limited purposes. We collect login data (e.g. e-mail address, password and contact address) when you register with us. This information is used to identify our customers and to send order and dispatch confirmations. We collect delivery and billing information (i.e. billing/delivery addresses, phone number) at the checkout page in order to process your order and to contact you should there be a problem with your order. To maintain top level security, only the last four digits of your credit card number are kept on record once you make a purchase. This is to help with enquiries relating to a previous order. We may use your order information internally to help us improve our services and product range.

Important: By using our Website, you consent to the collection and use of this personal information outlined above. Should we decide to change our Privacy Policy in any way, we will post such changes to this page so that you are aware of the information we collect, our use of it and the circumstances under which we would disclose it.




We may also use your personal information internally for marketing purposes and market research. We may occasionally notify you about new services, products and special offers we think you might appreciate. If you would prefer not to partake or receive this information e-mail info@solutions-southampton.co.uk or by writing to…

Photographic Products
31 Cox's Drive
​SO19 9LS


Third Parties

We value your privacy and understand that you don't want your name, personal details and preferences sold to third parties. Photographic Products will not sell trade or rent any form of your information to a third party.



Photographic Products may use technology to track the patterns of behaviour of visitors to our site. This can include using a 'cookie' which would be stored on your browser. This cookie enables us to identify you throughout a session on our site. It will also enable us to provide features such as personalised greetings and storage of items in your shopping basket between visits. Cookies do not harm your computer. You can set your browser to notify you when you receive a cookie. This will also enable you to decide if you want to accept it or not.


Questions & Feedback

If you have any questions or comments about our Privacy Policy, you should e-mail info@solutions-southampton.co.uk or by writing to…

Photographic Products
31 Cox's Drive
​SO19 9LS



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